Shipping Policy

Last updated: September 30, 2026

Thank you for shopping with Transfrexa. Please read our shipping policy carefully before placing your order.

1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:

• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–5 business days
• Overnight Shipping: 1–2 business days (where available)

Delivery times are estimates only and are not guaranteed. Actual delivery may vary depending on your location and carrier availability.

3. Domestic Shipping (United States)

We ship to all 50 U.S. states. Free standard shipping may be available on qualifying orders — check at checkout for eligibility.

4. International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the sole responsibility of the customer.

5. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website. Please allow up to 24 hours for tracking information to update.

6. Delays & Lost Packages

Transfrexa is not responsible for shipping delays caused by carriers, weather, customs, or any circumstances beyond our control. If your package appears lost, please contact us at transfrexa@transfrexa.com and we will do our best to assist you in locating it.

7. Incorrect Address

Please ensure your shipping address is correct before completing your order. Transfrexa is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error in your address, contact us immediately at transfrexa@transfrexa.com — we will try to update it before the order ships, but we cannot guarantee changes once processing has begun.

8. No Refunds for Shipping

Shipping fees are non-refundable. As all sales are final, we do not offer refunds or returns on orders — this includes any associated shipping costs. Please review your order carefully before completing your purchase.

9. Contact Us

For any shipping-related questions, please reach out to us at transfrexa@transfrexa.com.