Refund policy
No Refund Policy
All sales are final. We do not offer refunds, exchanges, or returns once an order has been placed and payment has been processed.
No Exceptions
By completing your purchase, you acknowledge and agree that:
- All orders are non-refundable after purchase.
- We do not accept returns or exchanges for any reason, including but not limited to change of mind, incorrect selection, or dissatisfaction with the product.
- Order cancellations are not permitted once the order has been confirmed and payment processed.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. If the issue is due to our error, please contact us at transfrexa@transfrexa.com within 7 days of receiving your order. We will assess the situation and, at our sole discretion, may offer a replacement or store credit.
Contact Us
If you have any questions about this policy before making a purchase, please contact us at transfrexa@transfrexa.com before completing your order.